Digital Payment Facilities

Digital Banking

Digital Payment Facilities

Make everyday payments and fund transfers more convenient with the Digital Payment Facilities offered by The Peoples’ Urban Co-Operative Bank Ltd. Access supported digital payment channels for secure and efficient banking transactions.

Digital Payment Facilities enable customers to carry out supported financial transactions electronically without relying entirely on cash or branch-based banking. These services are designed to make day-to-day payments, transfers and banking transactions easier and more accessible.

Depending on the account type and services enabled by the Bank, customers may access various digital payment options through supported banking channels. The availability of individual facilities, transaction limits and operating conditions is subject to the Bank's prevailing rules and applicable regulatory guidelines.

Customers should always use official banking applications, websites and authorised payment channels when carrying out digital transactions and should never share confidential banking credentials with anyone.

Convenient Digital Payments

Make supported payments and banking transactions using available digital channels without visiting a branch for routine requirements.

Easy Fund Transfers

Transfer funds conveniently through supported electronic banking channels, subject to applicable account access and transaction limits.

Secure Transactions

Digital transactions are protected through applicable authentication and security mechanisms provided by the Bank and payment network.

Digital Payment Facility Highlights

Electronic Payments   •   Supported Fund Transfers   •   Convenient Banking Access   •   Secure Authentication   •   Faster Transactions   •   Reduced Dependence on Cash

Multiple Digital Payment Channels

Customers can use the digital payment channels made available by the Bank for supported transactions. The exact facilities available may depend on the customer's account type, registration status and services activated on the account.

Simple and Convenient Payments

Digital payment facilities help customers make routine transactions more conveniently and reduce the need to carry cash or visit a branch for every banking requirement.

Make Digital Payments Safely

Always verify the beneficiary or recipient details before authorising a payment. Carefully check the transaction amount, account information and payment request before confirming any digital transaction.

Protect Yourself from Digital Payment Fraud

Never approve unknown payment requests or scan unfamiliar QR codes received through messages, social media or unknown sources. Do not install screen-sharing or remote-access applications at the request of unknown persons claiming to provide banking assistance.

Keep Your Banking Credentials Confidential

Never share your OTP, ATM PIN, Debit Card PIN, CVV, MPIN or other confidential banking information with anyone. Bank officials will never ask you to disclose such confidential credentials.

Transaction-Related Assistance

If you notice an unauthorised digital transaction or require assistance regarding a failed or disputed transaction, contact the Bank promptly with the relevant transaction details for further assistance.

Need Assistance?

For activation of available digital payment facilities, transaction-related queries or other assistance, please contact or visit your nearest branch.