Unclaimed Deposits / DEAF Accounts
Claim Process for Unclaimed Deposits Transferred to DEAF
The Peoples’ Urban Co-Operative Bank Ltd. is committed to assisting customers, depositors, nominees, and legal heirs in claiming unclaimed deposit amounts, including amounts transferred to the Depositor Education and Awareness Fund (DEAF), in accordance with the applicable Reserve Bank of India guidelines and the Bank’s internal process.
If a deposit account remains inoperative / unclaimed for the prescribed period, the balance may be transferred to the DEAF as per regulatory requirements. However, the customer / claimant can still approach the Bank and submit a claim, subject to verification and completion of required formalities.
Who can apply?
Account holder, joint holder, nominee, or legal heir / authorised claimant as applicable.
What can be claimed?
Unclaimed deposit balances and eligible interest / amount payable as per prevailing rules.
Where to submit?
At the branch where the account is maintained or through the Bank as guided by the branch.
What is required?
Claim form, KYC documents, proof of entitlement and other documents, wherever applicable.
Key Information
- Customers can submit claims for unclaimed deposit accounts transferred to DEAF through the Bank.
- Claims will be processed only after verification of identity, account details, and claimant eligibility.
- Additional documents may be required in case of deceased depositors, legal heirs, firms, trusts, or non-individual accounts.
- The Bank may request original documents for verification and obtain copies for record.
Important Note
Submission of claim request does not automatically result in payment. The claim will be settled only after successful verification of records, supporting documents, claimant eligibility, and compliance with applicable banking / regulatory requirements.
Important Notice to Depositors / Claimants
Depositors are requested to keep their account / deposit details updated and respond to branch communications, if any. In case an account / deposit has become unclaimed or has been transferred to DEAF, the depositor / claimant may contact the Bank branch concerned and submit the prescribed request with supporting documents for claiming the amount.
What is DEAF?
The Depositor Education and Awareness Fund (DEAF) is a fund maintained in accordance with Reserve Bank of India guidelines. Certain balances in accounts that remain unclaimed / inoperative for the prescribed period may be transferred to the Fund by banks.
Transfer of an amount to DEAF does not extinguish the right of the customer / claimant to claim the amount from the Bank, subject to applicable rules, verification, and submission of the required documents.
Who Can Submit a Claim?
- The depositor / account holder of the unclaimed deposit account.
- Joint account holder(s), wherever applicable.
- The registered nominee of the deceased depositor, subject to Bank records and rules.
- Legal heir(s) / successor(s) / claimant(s) with valid documentary proof, wherever nomination is not available or not applicable.
- Authorised signatory / representative in eligible non-individual accounts, subject to documentary proof and Bank verification.
Bank Verification
The Bank will verify the claim with its records and may request additional declarations, indemnity, succession-related documents, or any other supporting papers considered necessary before settlement of the claim.
How to Claim an Unclaimed Deposit / DEAF Amount
The following broad process may be followed by depositors / claimants for claiming unclaimed deposit amounts transferred to DEAF.
Identify the Deposit / Account
Visit / contact the branch and provide account / deposit details such as customer name, account number, deposit receipt number, branch name, or other relevant information for identification.
Submit Claim Request
Fill in the prescribed claim / request form for unclaimed deposit / DEAF claim and submit it to the Bank branch along with the required documents.
Verification by Bank
The Bank will verify the claimant’s identity, entitlement, account records, KYC details, nomination / legal heir status, and other documents as applicable.
Settlement of Eligible Claim
On successful verification and approval, the eligible claim amount will be processed by the Bank in accordance with prevailing rules and internal procedures.
Documents Generally Required
- Duly filled and signed claim request / application form.
- Identity proof and address proof of the claimant as per current KYC norms.
- Account / deposit proof such as passbook, deposit receipt, account statement, or any available account details.
- PAN / Form 60 or any other tax-related document, if applicable.
- Cancelled cheque / bank account details for credit of eligible proceeds, if required by the Bank.
For Deceased Depositor Cases
In case of deceased depositors, the claimant may be required to submit death certificate, nominee proof / legal heir proof / succession documents / indemnity / declaration or other documents as required by the Bank.
Additional Documents May Be Required
- Death certificate of depositor, where applicable.
- Nomination proof / claimant declaration / legal heir certificate / succession certificate, as applicable.
- Indemnity bond / affidavit / declaration in the format prescribed by the Bank, wherever required.
- Board resolution / authorisation letter / entity KYC documents in case of firms, companies, trusts, societies, etc.
- Any other document / clarification considered necessary by the Bank for establishing the claimant’s entitlement.
Please Note
The list above is indicative only. The exact set of documents may vary depending on the account type, depositor status, claim nature, Bank records, and applicable regulatory / legal requirements.
Important Points for Claimants
Before submitting your request, please keep the following practical points in mind.
Ensure Correct Details
Please provide the correct account / deposit number, branch details, claimant name, contact number, and updated communication address to avoid delays in verification.
Carry Original Documents
The branch may verify original KYC / entitlement documents and retain self-attested copies for record. Please carry originals wherever applicable.
Bank May Seek Clarifications
If the documents submitted are incomplete or if additional proof is required, the Bank may contact the claimant for clarification / resubmission.
Unclaimed Deposit / DEAF Account Holders
| Sl. No. | Account Holder Name | Account / Deposit No. | Branch | Deposit Type | Status |
|---|---|---|---|---|---|
| 1 | Joseph Mathew | SB-1024587 | Tripunithura | Savings Account | Transferred to DEAF |
| 2 | Annamma Varghese | FD-4587214 | Thrippunithura Market | Fixed Deposit | Unclaimed Deposit |
| 3 | Rajan P Nair | SB-1169325 | Petta | Savings Account | Transferred to DEAF |
| 4 | Marykutty Thomas | RD-3398120 | Maradu | Recurring Deposit | Unclaimed Deposit |
| 5 | Abdul Rahman K | FD-8821406 | Vyttila | Fixed Deposit | Transferred to DEAF |
| 6 | Mini George | SB-7412056 | Udayamperoor | Savings Account | Unclaimed Deposit |
| 7 | Balakrishnan N | FD-2256741 | Tripunithura | Fixed Deposit | Transferred to DEAF |
| 8 | Susan Paul | SB-9942157 | Petta | Savings Account | Transferred to DEAF |
Application Forms / Supporting Formats
You may provide the required claim application form(s), declaration(s), or branch-specific supporting format(s) here. Replace the placeholder links below with actual downloadable files / PDFs when ready.
Claim Form for Unclaimed Deposit / DEAF Amount
Prescribed application form to be submitted by the depositor / claimant for processing the unclaimed deposit / DEAF claim.
Download FormNominee / Legal Heir Declaration Format
Supporting declaration / undertaking format that may be required in case of nominee / legal heir claims, subject to the Bank’s requirements.
Download FormatAdditional Indemnity / Declaration Form
Placeholder for indemnity / affidavit / declaration form, if required by the Bank for settlement of specific claim categories.
Download FormatFrequently Asked Questions
General clarifications on unclaimed deposits and DEAF claim requests.
Need Help With an Unclaimed Deposit / DEAF Claim?
Customers / claimants may contact the concerned branch or the Bank for guidance regarding the claim submission process, required documents, form availability, and status follow-up related to unclaimed deposit / DEAF claims.